List of active policies

Name	Type	User consent
Policies	Site policy	All users

Policies

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ePortfolio Site Policy

Our site policy explains our limits of service and code of conduct.

By agreeing to this site policy, you acknowledge you understand and agree with the following points.

Service Limitations

There is no guarantee or warranty for uploading content to the ePortfolio. Please ensure you back up your account regularly.

Privacy

Anyone that signs up to this site and any data you post in forum discussions or elsewhere can be seen by anyone and may be quoted, copied, or used elsewhere. It is your responsibility not to post data you want to keep private.

We value your privacy, and as a contributor, whether you are a learner or coach, you can use a synonym and avatar to replace your real name or profile picture. Keep in mind that any badges you earn will present your name and image precisely as you entered them on your profile.

For the ePortfolio to work correctly, we require an email address. Your privacy is especially important to us, so your email address will not be sold or shared. During your course, your email will be used to correspond with your coach or learner. It may be used also to receive feedback on your course.

For more information, refer to our Privacy Notice.

Code of conduct

On this ePortfolio community site, participants are expected to show consideration and respect for others. To act responsibly to ensure any safeguarding issues are reported correctly, see the safeguarding policy of your training provider. This can be accessed here.

Please do not:

Post unwanted spam or advertising materials.
Upset or harass other users.
Upload or post items that are unsuitable for children or of a sensitive nature.
Upload large videos or files in gigabytes.
Upload anything that you don't have copyright for.

Anyone abusing this site, by not following our policies will have their account blocked. To report abuse or any other site policy issue, please contact enquiries@northerntrainingacademy.com.

ePortfolio Privacy Notice

Our contact details

Name: Northern Training Academy

10B, Eagley House, Deakins Park, Egerton, Bolton, BL7 9RP.

Phone Number: 07804 039861

E-mail: enquiries@northerntrainingacademy.com

Personal Data

We need to collect and store personal information about you to access this e-Portfolio.

What type of information is collected?

When creating an account, we collect the data you supply, such as name and email. Also, we will collect any information you may upload into the e-Portfolio, such as assignments, forms, and any data relating to your activity on the site. For example, sensitive personal data (ethnicity, additional learning needs, known disabilities), qualification achievement history, and employment status.

We also collect information from our ePortfolio, such as website usage statistics. This includes approximate geographic location, the time spent on our website, and how you landed on our website. We may collect device, application, and network data when visiting our web services. For example, web browser characteristics, IP address, operating system, and language preferences.

How is this information used?

This information is only used to access the online courses on this site.

How long is my data stored?

Your data is stored if your account is active on this site.

Please ensure you read the privacy notice below in full.

Northern Training Academy ("NTA," "we", or "us") is the company supplying this ePortfolio: ensuring our coaches have this tool to deliver your training. This privacy notice sets out how NTA collects and uses information about you when using the e-Portfolio and why we collect specific personal data. This notice also explains how you can choose how we use your data.

We have adopted the following pivotal legislation: EU's General Data Protection Regulation 2016/679 ("GDPR") and the UK General Data Protection Regulation ("UK GDPR"). This privacy notice relates to all personal data we process and addresses the legislation mentioned.

'Personal data,' in this privacy notice, means any information relating to an identified or identifiable natural person ('data subject'). An identifiable natural person is someone who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

How do we store your personal information?

Your information is securely stored in either electronic or paper-based form. We keep your data on file for seven years from the conclusion of your enrolment with us. We will then dispose of your information by deleting any electronic copies, such as your ePortfolio account, and securely destroy any paper copies.

We will process (collect, store and use) the information you provide in a manner compatible with GDPR. We maintain physical, organisational, and technical safeguards for all personal data we hold.

So why do we collect your data?

So that we can help you, we need your data, and here we tie in our legal justifications for needing to collect your data.

To provide you with our services or for correspondence purposes, we need to collect your data. We ensure that the information we collect and use is confined to this purpose. We always process your data for specific purposes, with the nature of the data collected depending on your interaction with us. We are committed to transparency in this.

NTA processes your data both directly and on behalf of NOCN, Innovate Awarding, and ESFA. In all cases, NTA only processes your data where there is a lawful purpose.

The processing is necessary for NTA's contract with you or because you have asked us to take specific steps before entering a contract. For example, when you join a course or apprenticeship, you provide us with information to provide you with the training you have requested that meets your needs.

As part of the contract, the processing is necessary with awarding organisations and endpoint assessment organisations as an approved Centre and provider.

Under the current legislation, the lawful purpose for which we process your data are:

Article 6.1(a) GDPR (Consent): You provide informed consent to us or have a reasonable expectation that we will use your information in a certain way - for example, to engage with our coaches and other learners or to hear about new services or offers. You can withdraw your consent at any time by request to enquiries@northerntrainingacademy.com.
Article 6.1(b) GDPR (Contract): Providing our services and fulfilling our obligations to you, usually relating to a term of service or apprenticeship agreement.
Article 6.1(c) GDPR (Legal Obligation): The necessity to meet compliance with our legal obligations; and/or
Article 6.1(f) GDPR (Legitimate Interest): Where it is in our legitimate interests to do so. We only rely on 'legitimate interests' as the legal basis for processing by us, or third parties we use, for these purposes:

Recruitment and induction of new employees, contractors and other people who collaborate with us.
Emergency contacts for health and safety purposes for people who collaborate with us, such as employees and contractors.
Business development; or
Providing login systems to users via their existing social media accounts.

The special categories of personal data (Article 9 of GDPR) we process are:

Biometric data in the form of facial images, where you have uploaded, and we store your profile picture.
Health data regarding employees, contractors, and other people who collaborate with us; and
Any special categories of detailed personal data which any user volunteers while using our services (for example, in a forum or submission).

How do we collect personal data?

NTA collects personal data from you when you interact with us. This can be through our ePortfolio, over the phone, in person, including, without limitation, when you:

Create an individual or corporate user account.
Request support.
Register for or participate in an online class, exam, certification, training, webcast, or other events.
Request information or materials.
Participate in surveys or evaluations.
Completing assignments or work contributing to your course.

The processing is necessary as part of the contract with awarding organisations and endpoint assessment organisations as an approved centre and provider.
The processing is necessary for NTA's legitimate interests or the legitimate interests of a third party. For example, we might contact you about other opportunities you may be interested in.
Consent would also be a lawful basis for processing primarily relating to the use of your data for marketing materials, e.g. photographs. These may record learning and within publicity materials such as brochures, prospectuses, advertisements, or the NTA or Login 2 Learn Website, Login4Learning and social networking pages. We ask you for your permission, which you may decline.
The lawful basis for processing particular category data is legitimate to ensure equality and diversity.

We also receive personal information indirectly from the following sources in the following scenarios:

If you are a learner, your employer will provide us with the necessary details to begin your studies with us.
We may receive your details from Jobcentre Plus, or recruitment agencies, where you are identified as a suitable candidate for a role with us.
Submit questions or comments; or give content or posts on our forums or other interactive web pages.

Do we share your data for external marketing purposes?

We do not share your data for marketing with anyone outside the organisation.

Who does NTA disclose data to and why?

We will share your data with specific other organisations such as Awarding Organisations and End Point Assessment Organisations, which accredit our qualifications (NOCN) and conduct the End Point Assessments (Innovate Awarding). Please see their website and privacy notice for details on how they process data.

Where you are enrolled in an Apprenticeship funded by the ESFA, there is an additional Privacy Notice to be aware of:

The Education and Skills Funding Agency (ESFA) issues this privacy notice on behalf of the Secretary of State for the Department of Education (DfE). It is to inform learners how their personal information will be used by the DfE, the ESFA (an executive agency of the DfE), and any successor bodies to these organisations. For relevant data protection legislation, the DfE is the data controller for personal data processed by the ESFA.

Your personal information is used by the DfE to exercise its functions and meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009, and to create and maintain a unique learner number (ULN) and a personal learning record (PLR). We will securely destroy your information after it is no longer required for these purposes.

Your information may be shared with third parties for education, training, employment, and well-being-related purposes, including research. This will only occur where the law allows it, and the sharing follows data protection legislation.

The English European Social Fund (ESF) Managing Authority (or agents acting on its behalf) may contact you for them to conduct research and evaluation to inform the effectiveness of training.

NTA records and shares information regarding safeguarding concerns relating to children, young people, or vulnerable adults. This is in line with legislative and statutory responsibilities for safeguarding.

All learners are asked for an emergency contact number in case of an emergency which risks the health or wellbeing of students. We will use these contact details for no other reason.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent. You can remove your consent. You can do this by contacting enquiries@northerntrainingacademy.com.
We have a contractual obligation.
We have a legal obligation.
We have a legitimate interest.

Your data protection rights:

(GDPR) You have the right of access - to ask us for copies of your personal information.
(GDPR) You have the right of rectification - to ask us to rectify personal information you think is inaccurate. You also may complete information you think is incomplete.
(GDPR) You have the right to be forgotten - to ask us to erase your personal information in certain circumstances.
(GDPR) You have the right to restriction of processing - where certain conditions apply to have a right to restrict the processing and, in certain circumstances, object to the processing.
(GDPR) You have the right of portability - to have the data we hold about you transferred to another organisation.
(GDPR) You have the right to object - to object to certain types of processing, such as direct marketing.
(GDPR) You have the right to object to automated processing, including profiling - you also have the right not to be subject to the legal effects of automated processing or profiling.
(GDPR) You have the right to judicial review: if we refuse your request under rights of access, we will provide you with a reason as to why.
(GDPR) - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
(GDPR) You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

We will always respond within one month if you wish to see the information. Please make your request directly to enquiries@northerntrainingacademy.com.

Other Websites

Our privacy notice and data management are not applicable if you use other sites linked to the ePortfolio. We suggest you read that privacy and data management notice if you are using another website as a link within our ePortfolio.

Personal Data & Children

It is essential to protect children's data under the age of sixteen. We will not deliberately collect data from a child. Our ePortfolio has security to help prevent this in the UK. If you believe a child has disclosed personal data or that we hold personal information about a child, please email us at enquiries@northerntrainingacademy.com.

Identification

Before we action a personal data request, we need to verify your identity. We accept a request made through your personal NTA ePortfolio account while logged into your account. We sometimes require additional information such as a colour copy of your passport, driving license, or National Insurance card.

Amendments

NTA updates our privacy notice when necessary or in response to:

Policy changes.
Service changes.
Feedback from NTA or communities.

The "last updated" date at the top of this privacy notice reflected when the most recent changes were made. We encourage you to review this privacy notice for any amendments periodically.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Northern Training Academy Limited

10B, Eagley House,

Deakins Park,

Egerton,

Bolton,

BL7 9RP.

Telephone: 07804 039861

Email: enquiries@northerntrainingacademy.com

You can also complain to the ICO if you are unhappy with using your data.

The ICO's address:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ePortfolio Cookie Policy

Our Cookies Policy explains what cookies are, how we use cookies and your choices regarding cookies. Please read this policy with our privacy notice, which sets out additional details on using personally identifiable information and your various rights.

What Are Cookies?

Cookies are small pieces of text sent by your web browser by visiting a website. We store a cookie file in your web browser and allow the site or a third party to recognise you and make your next visit easier and the site more useful to you. Essentially, cookies are a user's identification card for the ePortfolio servers.

As is common practice with almost all professional websites, this site uses cookies, which are tiny files downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it, and why we sometimes need to store these cookies.

We will also share how you can prevent these cookies from being stored. This may downgrade or 'break' certain elements of the site's functionality. Web beacons are small graphic files linked to the servers that allow us to track your use of our site and related functionalities. Cookies and web beacons allow us to serve you better and more efficiently and personalise your experience on our site.

How Do We Use Cookies?

We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. We recommend you leave on all cookies. When you use and access the site, we may place several cookie files in your web browser.

The ePortfolio uses or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our site links, the time each user spends on any area of our site, and the specific functionalities that users choose to use. If cookie data makes up personally identifiable information, we process such data based on your consent. We use both session and persistent cookies on the site and we use different cookies to run the site:

Essential Cookies

Necessary for the operation of the site. We may use essential cookies to authenticate users, prevent fraudulent use of user accounts, or offer site features.

Analytical/Performance Cookies

Allow us to identify and count the number of visitors and see how visitors move around the site when using it. This helps us improve the way the site works.

Forms Related Cookies

When you submit data through a form, such as those found on contact pages or comment forms, we may set cookies to remember your user details for future correspondence.

Functionality Cookies

Used to identify you when you return to the site. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).

Third-Party Cookies

In some exceptional cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Targeting Cookies

Record your visit to the site, the pages you have visited, and the links you have followed. We will use this information to make the site more relevant to your interests. We may also share this information with third parties for this purpose.

Third-party Cookies

Besides our cookies, we may also use various third-party cookies to report usage statistics of the Site and refine marketing efforts.

Tracking Cookies

Follow on-site behaviour and tie it to other metrics, allowing a better understanding of usage habits.

Optimisation Cookies

Allow real-time tracking of user conversion from different marketing channels to evaluate their effectiveness.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use some or all of the features we offer. You may not be able to log in, store your preferences, and some of our pages might not display properly.

Cookies tables

The tables below list some of the internal and third-party cookies we use. As the names, numbers, and purposes of these cookies may change over time, this page may be updated to reflect those changes.

ePortfolio Session

You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server).

ePortfolioID

It remembers your username within the browser. This means when you return to this site the username field on the login page will be already filled out for you.

It is safe to refuse this cookie - you will just have to retype your username every time you log in.

Third-party cookies

Cloudflare cfduid

Used to identify individual clients behind a shared IP address and apply security settings on a per-client basis https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-

utma

Google Analytics: stores the number of visits (for each visitor), the time of the first visit, the previous visit, and the current visit

utmb

Google Analytics: used to check approximately how fast people leave: when a visit starts and approximately ends

utmc

Google Analytics: used to check approximately how fast people leave: when a visit starts and approximately ends

utmz

Google Analytics: records whether the visitor came from a search engine (and if so, the search keyword used), a link, or from no previous page (e.g. a bookmark)

More Information

If there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us:

Email: enquiries@northerntrainingacademy.com